(410) 987-2639

Bringing the Power of Information to The American Commercial & Residential Marketplace

UTILITY = THE STATE OF BEING USEFUL, PROFITABLE, AND BENEFICIAL.
In Business Since 1998

CUSTOMER DATA & ANALYTICS TO BETTER UNDERSTAND CUSTOMER BEHAVIOR

All organizations need customer information to better understand customer behavior. After 25 years in business, OXXFORD – UCIS has gained a relevant reputation by connecting businesses and their customers. Our methods improve productivity by accurately organizing and coordinating all your information, which benefits your company’s growth. To help your business, we provide strategic customer information & data, including locational and credit risks allowing you to understand and enhance the customer experience.
UCIS delivers a clear, deep insight into a company’s customer data analysis. Our customer analytics development is crucial to improving operations and increasing revenue. Along with our sister company, Oxford Information Technology, we have 90 years of combined experience helping businesses understand the relationships with their clients and creating strategies that will ensure success. 

Strategic Customer Data

Benefit from our data strategies to lead your company to success. We have over 750 custom-modeled predictive and propensity variables available for all businesses and residences in the United States. Both propensity and predictive variables are crucial to understanding customer behavior. Propensity is the customer’s need for a specific product or service, which could predict their actions. The predictive variable is the dollars spent or received from a particular product or service.
Predictive Prospect Databases
Form a loyal customer base with our predictive prospect databases. Prospect research identifies and targets customer segments by creating a profile from your current clients’ interests. With these results, companies have a leading advantage in the marketplace for understanding current cross-selling points, identifying future customers, and acknowledging their product demand.
90 Years of Combined Experience

Call (410) 987-2639 or email us to learn more about our data analysis services.

Energy Industry

With our help, multiple energy industry departments can gain a deeper understanding of their commercial and residential customers. Although marketing and market intelligence departments will likely employ the data sets most often, areas such as environmental compliance can access the data to identify customers most likely to purchase energy-saving products and services or participate in conservation programs.

Bank & Financial Profit & Risk Indicators

Our experts will process and analyze bank and financial retail customers, small business customers, and the industry’s retail branch networks. After gathering this information, we calculate the potential profitability of customers, which is called “The Profit Matrix.” This matrix will determine customer concentration levels, identify the share of wallet, and conduct a factor analysis to identify marketing clusters, which include look-a-likes, NAIC/SIC, size, and deposits. Reduce the financial risk of your assets with our services. We can predict and develop a report showing the potential risk areas. With this information, our experts build a system to discriminate cross and selling potential among customers. In addition, UCIS will determine which branches are performing well or under-serving the market.

Expanded Locational & Demographic Information

We collect and analyze the data you need to determine the location and demographic information that benefits your company. UCIS can select from more than 500 data points for appending to over 40 million US businesses. Additionally, we have over 300 data points covering the US residential and consumer marketplace. With this data, our experts can deliver detailed information and characteristics that will expand the scope of your practice.

Insurance Risk Monitoring System

Improve your company’s performance with our insurance risk monitoring system. We build a structured platform that creates visibility and recognizes potential risks. This includes over 175 categories showing relative risk scores for a specific business, site, or vicinity, covering over 44 million US businesses and 26 million site locations. With this relevant information, we approach every company with a clear understanding and measuring of their risks.

Our History

Starting in 1993, we began as a strategic business unit of the Oxxford Information Technology Ltd. (OIT) Corporate family. Since 1980, Oxxford IT has housed one of the industry's largest compiled commercial files for appending to clients' customer databases and creating prospect databases.